WalkHerWalkHer Logo

Cookie Policy

Last Updated: December 2025

1. What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information about how their site is being used.

Similar technologies such as local storage, session storage, and device identifiers may also be used for similar purposes. In this policy, we refer to all these technologies collectively as "cookies."

2. How We Use Cookies

WalkHer uses cookies and similar technologies to:

  • Enable essential functionality - Allow you to navigate our website and use its features
  • Remember your preferences - Store your settings and preferences for a better experience
  • Authenticate users - Keep you logged in during your session
  • Improve security - Help detect and prevent fraudulent activity
  • Analyze usage - Understand how visitors use our website to improve our services

3. Types of Cookies We Use

CategoryPurposeDuration
Strictly NecessaryEssential for the website to function properly. These cannot be disabled.Session / Persistent
FunctionalRemember your preferences and settings for an enhanced experience.Up to 1 year
AnalyticsHelp us understand how visitors interact with our website.Up to 2 years

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.

3.2 Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

3.3 Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous.

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We use the following third-party services that may set cookies:

Stripe

Payment processing - sets cookies for fraud prevention and secure transactions

Google Analytics (if applicable)

Website analytics - helps us understand how visitors use our site

We do not control these third-party cookies. Please refer to the respective privacy policies of these third parties for more information about their cookies.

5. Managing Cookies

You have the right to decide whether to accept or reject cookies. You can manage your cookie preferences in the following ways:

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically find these settings in the "Options" or "Preferences" menu of your browser. The following links provide information on how to modify the cookie settings in popular browsers:

Note: If you disable cookies, some features of our website may not function properly.

6. Mobile Application

The WalkHer mobile application uses similar technologies for equivalent purposes:

TechnologyPurpose
Local StorageStore user preferences and settings locally on your device
Secure Token StorageSecurely store authentication tokens to keep you logged in
Push Notification TokenEnable push notifications for safety alerts and updates
Device IdentifiersIdentify your device for security and analytics purposes

You can manage these through your device settings or by uninstalling the application.

7. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Cookie Policy on this page and updating the "Last Updated" date.

8. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

WalkHer Ltd

282 Franciscan Road, London SW17 8HF

Email: mgmt@walkherapp.com

Document Version: 1.0 | Last Updated: December 2025